Personal Data Protection Disclosure (KVKK)

Pursuant to the Personal Data Protection Law No. 6698 (“KVKK”), the personal data of users who visit our website may be processed by Pluskim Kimya Sanayi ve Ticaret A.Ş. (“Pluskim”), acting as the data controller, within the scope explained below.

1. Data Controller

In accordance with KVKK, your personal data is processed by Pluskim Kimya Sanayi ve Ticaret A.Ş. (“Pluskim”) as the data controller.

Contact Information

Address:
Pluskim Kimya Sanayi ve Ticaret A.Ş.
Akçaburgaz Hadımköy Yolu Cad. Yağmur İş Merkezi
No: 172, Floor 2
Esenyurt / Istanbul / Türkiye

E-mail: info@pluskim.com
Phone: +90 212 853 7641

2. Personal Data Collected

When you visit our website or contact us through the website, the following personal data may be processed:

• Name and surname

• Email address

• Phone number

• IP address

• Cookie data

• Message content submitted via chatbot

• Website usage information

3. Purposes of Processing Personal Data

The collected personal data may be processed for the following purposes:

• Responding to user inquiries and communication requests

• Providing and improving website services

• Ensuring the security of the website

• Improving user experience

• Informing users about our services

• Responding to questions through the chatbot system

• Fulfilling legal obligations

4. Method and Legal Basis of Data Collection

Your personal data may be collected through:

• Website contact forms

• Chatbot systems

• Cookies

• Analytical tools

• Website usage logs

These data may be collected automatically or partially automatically.

Personal data is processed in accordance with the legal bases specified in Article 5 of the KVKK, including:

• Being directly related to the establishment or performance of a contract

• Legitimate interests of the data controller

• Fulfillment of legal obligations

• Explicit consent of the data subject (where required)

5. Transfer of Personal Data

Collected personal data may be shared, limited to the following parties:

• Website infrastructure and hosting providers

• Analytics and performance measurement service providers

• Companies providing technical support services

• Authorized public authorities where legally required

Within the scope of infrastructure services used, personal data may be transferred to service providers located domestically or abroad.

6. Data Retention Period

Your personal data will be retained for the period required by applicable legislation or as long as necessary for the purposes for which it was processed. After the retention period expires, the data will be deleted, destroyed, or anonymized in accordance with KVKK.

7. Your Rights Under KVKK

Under Article 11 of the KVKK, you have the following rights regarding your personal data:

• To learn whether your personal data is processed

• To request information if your personal data has been processed

• To learn the purpose of processing and whether they are used in accordance with that purpose

• To know the third parties to whom the data is transferred domestically or abroad

• To request correction of incomplete or incorrect data

• To request deletion or destruction of personal data within the scope of KVKK

• To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems

• To request compensation for damages in case of unlawful processing of personal data

You may submit your requests regarding these rights by sending an email to info@pluskim.com.